Thursday, October 27, 2016

Two Tech Tools for Student Retention and Support

1. Pharos 360. This tech tool offers colleges the ability to get all instructors to share how each student in his/her classroom is doing with a red (needs help immediately), yellow (needs encouragement), or green (good to go.) When all instructors "grade" students like this the third week of the semester, then advisers can see which students are struggling in one class and which in all of their classes in one simple snapshot. This activity guides advisers into which Early Alert students need to be contacted first. Imagine how effectively this software program can help Yavapai College reach out to underprepared or overwhelmed college students early in the semester and capture those who truly want assistance while it is still reasonable for them to change course and catch up.


2. Student Lingo. This tech tool offers colleges the opportunity for students to take workshops just in time for their immediate need. At AIMS College in Colorado, when they purchased Student Lingo, attendance for workshops increased dramatically. In fact, 69% of all students attending workshops had taken them online in Student Lingo. Face-to-face workshops continued to gather attendance, but students seem to really like taking these workshops at home when they realize they need to learn about the subject matter.

Available Worksops:

  1. Academic and Career Exploration (6)
  2. Personal Management (13)
  3. Learning to Learn (12)
  4. Success Strategies (3)
  5. Reading and Writing Strategies (5)
  6. Online Learning (4)


AIMS College said they started small and did not purchase the entire suite of workshops at first. As they saw the success of the workshops and student response, they increased their offerings. As Yavapai College moves toward more of an online presence, we do need to consider that online workshops make perfect sense. Students who don't even come to campus for classes are not likely to come for a workshop no matter how much interest or need they have. To view transcripts of some of these workshops, please click here.


Two Tech Tools for Student Retention and Support

1. Pharos 360. This tech tool offers colleges the ability to get all instructors to share how each student in his/her classroom is doing with a red (needs help immediately), yellow (needs encouragement), or green (good to go.) When all instructors "grade" students like this the third week of the semester, then advisers can see which students are struggling in one class and which in all of their classes in one simple snapshot. This activity guides advisers into which Early Alert students need to be contacted first. Imagine how effectively this software program can help Yavapai College reach out to underprepared or overwhelmed college students early in the semester and capture those who truly want assistance while it is still reasonable for them to change course and catch up.


2. Student Lingo. This tech tool offers colleges the opportunity for students to take workshops just in time for their immediate need. At AIMS College in Colorado, when they purchased Student Lingo, attendance for workshops increased dramatically. In fact, 69% of all students attending workshops had taken them online in Student Lingo. Face-to-face workshops continued to gather attendance, but students seem to really like taking these workshops at home when they realize they need to learn about the subject matter.

Available Worksops:

  1. Academic and Career Exploration (6)
  2. Personal Management (13)
  3. Learning to Learn (12)
  4. Success Strategies (3)
  5. Reading and Writing Strategies (5)
  6. Online Learning (4)


AIMS College said they started small and did not purchase the entire suite of workshops at first. As they saw the success of the workshops and student response, they increased their offerings. As Yavapai College moves toward more of an online presence, we do need to consider that online workshops make perfect sense. Students who don't even come to campus for classes are not likely to come for a workshop no matter how much interest or need they have. To view transcripts of some of these workshops, please click here.


Wednesday, October 26, 2016

Culture Eats Strategy for Breakfast

According to Dave Urso, Past President of TYFY, the community college mission is succinct and clear: To impact the trajectory of others through knowledge. To step forward, we need to focus on the following:
  • Collaboration
  • Engagement
  • Retention
Collaboration:
During Urso's keynote address, each table of participants received a dozen paper cups. He instructed each group to build a tower. Each table constructed a tower of various shapes and heights. When we finished, Urso asked if any table worked together with another to build a tower with their combined cups. This activity drew our attention to see the value of collaboration. All have common ground whether we are talking about multiple community colleges or multiple departments within our college. Positive collegial working relationships are the foundation upon which to build. 

Collaboration challenge: Identify one authentic collaboration that hasn't recently been explored at our college and pursue it.


Engagement:
Engagement was defined as being a meaningful interaction between two parties. For example, students have engagement with peers, faculty, their program, and their college. Staff members have engagement with students, peers, programs, and the college.

When staff and faculty believe their is a need for change, we need to consider how we present our need. Engagement begins with how we talk about ourselves. We need to call ourselves an investment, don't talk about what is "cheaper."

In another point, He stated that intentionality matters. Students don't do optional. Urso continued to say each intervention should have its own mission statement. Who creates the schedule for the college? We need to create the schedule around student need, not faculty preference.

Yet how do we get student need discovered? 1) Host student focus groups. 2) Gather anecdotal student stories from academic advisers, 3) Listen to students who say they don't want classes online.

In building a schedule, there should be consistency from fall to spring semesters. All college staff members need to commit to the entire schedule. Pathways can help if and only if the pathway is combined with an understanding of how the end goal will impact student lives.

Center syllabi on student performance. Put the most critical information first. Don't list assignments merely by Week 1, Week 2, etc. That shows laziness on the faculty members' part. Put the actual dates due. Show in the syllabus how students can access you throughout the week, not just during office hours or class time.

Shift critical thinking to the students. Make students construct critical thinking and meaning. Don't spoon feed them. This is college.

Engagement that packs a punch includes 1) connection and relationships, 2) working with the students where they are, 3) focusing less on breadth and more on depth, 4) no longer starting up initiatives at the college without stopping others. It is amazing how many banal initiatives colleges keep running far past their time of effectiveness.

Engagement challenge: Choose a program or project that exists on campus that can and should be stopped.


Retention:
Reflect on the signature learning moments you've experienced. Build upon these for your students and your college.

Data for retention is flawed. The ideal retention rate for a community college is 50%. We keep half of our student population and then pass them on to a four-year college or to a career.

Retention is like dating. Why go on a second date? What can colleges do to mimic that? How do our highest retaining progams do it? Study the answers to these questions and build on the findings.

Retention challenge: Do something proactive that will earn Yavapai College a second date.



Saturday, October 8, 2016

Placement Testing and Developmental Education

At the recent TYFY Conference, I attended a session given by Ross Markle, Senior Research and Assessment Director for Educational Testing Service. He explained to us something that most developmental instructors already realize, and that is Accuplacer does not assess the non-cognitive skills.

We need to determine student grit factors and train students how to build grit. Colleges need a holistic assessment solution. Markle presented Success Navigator. He said that the Accuplacer exam is a good place to start, but it needs to be paired with another assessment to determine factors that will help predict whether students will be successful in college.

What are these factors? Markle discussed academic skills, commitment, self-management, and social support. The CSFI exam that is in the MindTap version of the OnCourse textbook measures for the following: responsibility and control, competition, task planning, expectations, wellness, time management, college involvement, precision, and persistence.



What really caught my ear, so to speak, is the fact that Success Navigator is piloting a new Writing Exam to help English departments to create an essay asking about these factors. Students who want to challenge their Accuplacer score can write an essay with a prompt that purposefully targets these areas. English faculty can score the exam for Writing ability, and Success Navigator's exam can score for these noncognitive skills. By doing so, students who are just under the cut score for the next higher English course can be given credit for high scores in noncognitive skills.

Please consider moving forward with some kind of noncognitive skill exam into the future here at Yavapai College as we continue to find a better Pathway for our students.

Sincerely,

Tina Luffman

Thursday, September 29, 2016

TYFY Keynote Dr. Kay McClenney

Hi everyone,

I hope your semester is off to a great start. Mine has been rocky, to say the least, but I had a bright moment last week when I went to Denver, CO to the 2016 TYFY Conference: Reaching New Heights: Collaboration, Engagement, Retention.

Dr. Kay McClenney spoke to us at lunch on the first day. She made the case for Pathways explaining the need for organizational change. She described how Behavioral Economics and Decision Theory predicts poor performance when humans are given too many choices. Having too many choices creates a climate of indecision, procrastination, paralysis, and bad choices. I know you have been hearing this rhetoric at Yavapai College recently, and Dr. McClenney was actually sharing the science behind the Pathways movement.
Other scientific research that Dr.McClenney shared is from Cognitive Science. Students benefit when they have clear goals and a concrete sense of how to get there. She identified that scaling up is hard to do. Starting something new is easier than stopping what we've been doing in the past. Dr. McClenney emphasized that faculty engagement is NOT OPTIONAL. Faculty-driven cafeteria style programs must give way to student need. She also emphasized that the administration needs to address the predictable and understandable concerns of the faculty.

Dr. McClenney shared how students long for the message that they belong at our college. They need to connect with staff, faculty, and other students. How often do you have a student ask if s/he can really do the work for your class, for example? I have students every semester practically begging in one way or another to reinforce their fears that they don't belong long enough to drop out, or else begging that I challenge them to prove their ability to succeed. That is the life of an instructor who primarily teaches first semester students. Many if not most of them are insecure when they first arrive.

What is the most important service in Student Development? 93% of students rank their academic advisor as the most important person at the college. Advisors help them set goals, keep them coming back to see progress on their DegreeWorks path. Mandatory advising would be excellent, and yet 45% of students claim they had not seen an advisor prior to the end of first three weeks of class. Dr. McClenney recommended group advising sessions. These build a cohort of students She stated that 70-75% of advising could be done in a group setting.

Another area of interest to Dr. McClenney is Integrated Inescapable Support otherwise know of as Supplemental Instruction (SI). She says that students don't to optional. She highlighted the fact that males of color are too proud to receive tutoring. In their culture, many feel like they are inadequate if they ask for help. She said that instructors can make small group support teams mandatory. Discipline-specific study groups can be part of a grade and written into the syllabus.

In addition, Dr. McClenny spoke in favor of gatekeeper Math and English classes being paired with FYE classes. She said that students enrolled  in FYE classes are significantly more likely to excel in gatekeeper math classes and English classes. Statistics show that more than 60% of community colleges offer FYE programs. Less than 30% of the students participate.

Start with the end in mind!
1. Clarify paths to students' end goals.
2. Help students choose and enter a pathway. To do so we need to accelerate remediation and get students into credit classes during the first year. 80% want to get a degree. 20% do.
3. Help stay on path with advising, Early Alert, and other student support tools.
4. Ensure students are learning at the program-level. (a) learning outcomes, (b) integrated digital and group projects, (c) quality technological tools and infrastructure, (d) strategically targeted professional development.

Sunday, November 15, 2015

Adventures in Blogging, YC Style

Hi everyone,

Here we are at the end of the 9x9x25 blog for the third year in a row. Each year it seems to get easier to come up with ideas to write about. My latest strategy is to gather notes when I go to conferences and then to blog about these. As long as I have been a teacher here at Yavapai College, I remember going to conferences and then coming home full of enthusiasm to put into action the new ideas I have gathered. Then I get back here and get overwhelmed with the pace of teaching and going to meetings and find little time or energy to initiate these new ideas. Just knowing I can write about these ideas helps me to keep my commitment to myself to remember and apply what I have learned.

Why just last weekend I went to an OnCourse one day conference at Paradise Community College and came home with a few new ideas. Will these end up in a 9x9x25 blog next fall? We shall see, but I do enjoy writing these thoughts down and sharing them with the rest of my colleagues who didn't go to the same conference. Just imagine how smart we would all be if everyone shared even a few of the top ideas s/he learn at conferences, workshops, and other training events.

I also find it is worthwhile to talk about practical experiences from the classroom. Many of my colleagues have been writing about their time teaching math, nursing, physical education, humanities, and so on. I enjoy hearing from faculty who teach other subject areas. We share many of the same challenges as well as blessings.

One more valuable topic for blogs is technology tools. I have written about using the Kindle, iPad, and iPhone in different blogs. Actually, I have found the Kindle to be best used for stress reduction after a long day of meetings. But I do find technology tools to be gaining more and more importance and availability for our students.

Lastly, I find the 9x9x25 blog to be a great place to share important changes here at the college. This semester I wrote about the First Year Experience class that Amber Davies-Sloan and I are co-coordinating. This blog was primarily written to let the rest of our colleagues know what changes are taking place with this class. This class is foundational to helping first-year students at Yavapai College become familiar with college success strategies, gain personal responsibility, and become familiar with all of the support built into our system.

Todd, thank you for creating the 9x9x25 opportunity. I have enjoyed writing each blog. Each blog seems to be easier to write as well. I hope that more of my colleagues will take the challenge next fall. You will be glad you did. Even without the cookies, ice cream, conference bags, plants, books, and so on, it has been worth it. Signing off one more time!



Tuesday, November 3, 2015

Involving Course Model

Recently I viewed a Cengage instructional video by Victoria Basnett, M.Ed. titled, Keeping them Hooked: Strategies for Student Engagement and Success. In this video, she highlights the Involving Course Model. This model promotes the concept that classes should follow the formula below to best engage students.
  • 20% Lectures
  • 20% Exercises
  • 20% Conversations and Sharing
  • 20% Guest Speakers and Media
  • 20% Quizzes, Evaluation, Preview, Review, and Assignments
Examples of Exercises:
  • Group work where students are placed according to their learning styles
  • Role playing
  • Scavenger Hunt
  • Weekly self-evaluation
  • Students teach concepts
  • Team building exercises
  • Case studies
  • Top ten quotes no one told me
  • Skits
Examples of Conversations and Sharing:
  • Share highs and lows
  • Share how students perceived an assignment
  • Brainstorm at the whiteboard
  • Discuss relevancy of lesson and when to apply it.
  • Combine with writing activity.
  • Share ideas
  • Give presentations
  • Use song lyrics to connect to course concepts
  • Offer success quotes or stories
  • Show how this class relates to other classes
Examples of Guest Speakers and Media
  • Use motivational music to begin class
  • Bring in career services, financial aid, academic advising, another faculty member, and/ or mental health counselor.
  • Bring in librarian
  • Invite industry and community leaders
  • Bring in a second-year college student or student ambassador
  • Use PowerPoint, Prezi, Facebook, TED Talk video, YouTube, etc.
  • Have students create Google Drive shared activities
Examples of Evaluations, Previews, Review, and Assignments
  • Portfolio or ePortfolio
  • Jeopardy Game review
  • Journals
  • Money-Time Motivators
  • Self-assessments
  • Small Group review
  • Discussion groups
  • Quizzes
  • Tests
Basnett also gave additional ideas to help teachers engage students. For example, she shared that we retain 10% of what we read but 95% of what we teach. The learner often constructs meaning in collaboration with other students. It is a myth to say we don't have enough time for engaging activities because we have too much content to cover. Active learning isn't just games or an easy A.

At the end of the session, Basnett offered a guide of additional activities. Please let me know if you are interested, and I will email it to you. If you would like to view the Webinar, I can forward the link to you.